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♿️ Account Access

Management

 
 

🔓 Set Permissions

Note: These steps are for testing purposes only.

Step One – Login

  1. Navigate to dev.normex.ca/administrator
  1. Log in with your administrator credentials

Step Two – Create a New Manager

  1. Go to CRM AdminManager List
  1. Click Create New Manager
  1. Enter the company details, including the number of Supervisors and Executives
  1. Click Create to save the new manager

Step Three – Assign Permissions

  1. Go to Permission
  1. Search for the newly created company
  1. Click the Action Icon next to the company
  1. A list of available modules will appear
  1. Check the modules you want to assign to the company
  1. Assigned modules will then be accessible to account managers or supervisors based on their role

🙏🏾 How to Change Your Password on the NORMEX Platform

💡This procedure can done by the Manager profile and the Supervisor Profile💡

✔️ Step 1 — Open the Dashboard

 

✔️ Step 2 — Open Your User Menu

In the top-right corner of the dashboard, click on your profile section where it shows:

A dropdown menu appears with the following options:

  • Settings
  • Logout
 
Notion image
 

✔️ Step 3 — Go to Settings

Click on Settings.

This takes you to the Account Settings page where you see several modules such as:

  • Create / Modify a Supervisor
  • Create / Modify an Executive
  • Manage Device APIs
  • Update Profile
  • Log Of Events
  • Reset Profile Password
    • Notion image

✔️ Step 4 — Click “Reset Profile Password”

On the Settings page, find the box labeled "Reset Profile Password" (bottom left).

Click the green button:

“Click to change password”

This opens a password reset pop-up window.

 

✔️ Step 5 — Enter Your New Password

A modal window appears titled "Rest your password".

You will see two input fields:

  1. New Password *
  1. New Password * (confirm the password)

Type the same new password in both fields.

Notion image
 

✔️ Step 6 — Save Your New Password

Click the purple button:

“Update Password”

If both passwords match and meet security requirements, the system will update your password successfully.

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