Management
🔓 Set Permissions
Note: These steps are for testing purposes only.
Step One – Login
- Navigate to dev.normex.ca/administrator
- Log in with your administrator credentials
Step Two – Create a New Manager
- Go to CRM Admin → Manager List
- Click Create New Manager
- Enter the company details, including the number of Supervisors and Executives
- Click Create to save the new manager
Step Three – Assign Permissions
- Go to Permission
- Search for the newly created company
- Click the Action Icon next to the company
- A list of available modules will appear
- Check the modules you want to assign to the company
- Assigned modules will then be accessible to account managers or supervisors based on their role
🙏🏾 How to Change Your Password on the NORMEX Platform
💡This procedure can done by the Manager profile and the Supervisor Profile💡
✔️ Step 1 — Open the Dashboard
✔️ Step 2 — Open Your User Menu
In the top-right corner of the dashboard, click on your profile section where it shows:
A dropdown menu appears with the following options:
- Settings
- Logout

✔️ Step 3 — Go to Settings
Click on Settings.
This takes you to the Account Settings page where you see several modules such as:
- Create / Modify a Supervisor
- Create / Modify an Executive
- Manage Device APIs
- Update Profile
- Log Of Events
- Reset Profile Password

✔️ Step 4 — Click “Reset Profile Password”
On the Settings page, find the box labeled "Reset Profile Password" (bottom left).
Click the green button:
“Click to change password”
This opens a password reset pop-up window.
✔️ Step 5 — Enter Your New Password
A modal window appears titled "Rest your password".
You will see two input fields:
- New Password *
- New Password * (confirm the password)
Type the same new password in both fields.

✔️ Step 6 — Save Your New Password
Click the purple button:
“Update Password”
If both passwords match and meet security requirements, the system will update your password successfully.
