You’ve finally decided to take the plunge into the era of Technology. Kudos 🤩
Get everyone behind you
You can have the greatest faith or the greatest skill in the world. If your team isn't on board, automation won't help you. Your role is therefore to explain the importance of your project to your team and above all to show them the positive impact on their daily lives 🤩.
Win small battles at a time
You may be tempted to want to implement all the modules and all the tasks as quickly as possible in order to take full advantage of your new tool. This is a serious mistake. studies show that a methodical implementation, one step at a time, not only is more effective over time, but also increases the confidence of the employees who use the platform smile 😊.
So take your time and follow the Onboarding path.
Contact Technical Support when needed
There are several ways to contact technical support:
1. Through Live chat.
2. By sending us an email (info@normex.ca)
3. By reporting a bug directly from your Dashboard.
In most cases, your best tool is the current Knowledge Base because it will answer most of your questions.