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📍Mock Crisis Challenge

Overview

💡This section is only available to the Manager profile💡

The Mock Crisis Challenge section allows organizations to test and improve their crisis management readiness by simulating real-world incidents. It helps identify gaps in procedures and ensures teams are prepared to respond effectively.

Within this section, users can document:

  • Location – The site where the mock crisis exercise was conducted
  • Item – The scenario, product, or process involved in the simulation
  • Corrections to the Crisis Management Plan – Updates or improvements identified during the exercise
  • Completed By – The individual responsible for conducting or documenting the challenge
  • Comments – Observations, outcomes, and lessons learned

This structured overview ensures mock crisis exercises lead to actionable improvements and stronger crisis response preparedness.

Why it matters

It strengthens crisis readiness by identifying weaknesses in the response plan and ensuring corrective improvements are made before a real incident occurs.

Step-by-step actions

1 — Open the Management Section

From the left-side dashboard menu, click on the Management section icon to access all management-related tools and records.

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2 — Select “Mock Crisis Challenge”

Within the Mock Crisis Challenge module, select Mock Crisis Challenge to view the list of existing mock crisis records.

This opens the page where all mock crisis challenges are displayed.

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3 — Create a New Mock Crisis Challenge

To create a new mock crisis challenge, click the purple “Create Mock Crisis Challenge” button located at the top left of the page.

A form will appear where you can:

  • Select the location
  • Specify the item
  • Choose the status
  • Document corrective actions
  • Enter corrections to the crisis management plan
  • (Optional) Add comments for additional context or observations

Once completed, click Submit — the mock crisis challenge is now saved in the system.

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4 — Modify an Existing Mock Crisis Challenge

To update an existing record, locate it in the list and click the green pen icon beside its name.

This allows you to revise the location, item, status, corrective actions, crisis plan corrections, or optional comments.

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5 — Delete an Existing Mock Crisis Challenge

To delete a mock crisis challenge, locate it in the list and click the red trash icon beside its name.

This permanently removes the record from the system.

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6 — View Mock Crisis Checklist

Click the green “View Checklist” button located at the top left of the page.

This displays the list of mock crisis checklist items.

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7 — Modify or Delete Mock Crisis Items

To update an existing mock crisis item, click the green pen icon next to the item.

To delete a mock crisis item, click the red trash can icon.

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8— Create Mock Crisis Items

Click the purple “Create Mock Crisis Challenge Items” button.

A form will open where you can:

  • Select the Location
  • Add Food Fraud Item
  • Select the Task Frequency

Once completed, click Submit to save the calibration items.

 
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